Please contact us with your order number and we'd be happy to help.
STANDARD SHIPPING POLICY
We strive to process all book orders placed Mon.—Fri. by EOB the next day, for shipping the following morning. However, processing can take up to 48 hours. Sat.—Sun. book orders are shipped on Tuesdays.
All apparel and select accessories are Made-To-Order items and ship within 5—7 days of ordering. Once shipped, orders are generally received within 5 business days. All orders with priority shipping are received within 1-3 days after shipping.
Please note that ONLY apparel and select gift items are eligible for international shipping at this time. We will advise when book shipments become available for international shipping (soon come).
NOTE: Our USPS Media Mail option is for book products ONLY. This is the lowest (and slowest) USPS shipping option and delivery ranges anywhere from 2 days to three weeks after shipping (although most arrive within 5 business days after shipping. Therefore, if you need your order by a certain date, we STRONGLY suggest you select a paid shipping option to ensure your order arrives timely.
EMAILS: Please pay attention to your emails from us, and check your spam folder if you don't receive any. We send a minimum of four (4) order updates that include your order confirmation, shipping notice, out for delivery and delivery notification. Each shipping update has your tracking number.
DELIVERY ESTIMATES START AFTER ITEM SHIPS
Standard Media Mail | $4.99 (FREE for orders $100+)
5-9 Business Days
ALASKA, HAWAII and PUERTO RICO: 2-3 WEEKS
USPS First Class | $9.99
4-7 Business Days
USPS Priority Shipping | $16.99
2-3 Business Days
USPS Priority Express | $26.60
1-2 Business Days
NOTE: These are USPS estimates. We are not responsible for USPS delivery issues or service interruptions beyond our control. We do not ship on weekends and national holidays.
APPAREL AND MADE TO ORDER GIFT PRODUCTS
USPS First Class | $9.99 (FREE for orders $100+)
3-6 days (Est. date stated in cart)
USPS Priority | $16.99
1-3 days (date stated in cart)
USPS Priority Express | NONE
There is no priority express option for apparel at this time.
Holiday Shipping Deadlines 2022
Holiday guidelines apply to US orders only
Please ensure your order is placed by the dates listed below for arrival before Christmas.
First Class Package: Order by Noon December 17th
Priority Mail: Order by Noon December 18th
Priority Mail Express: Order by Noon December 22nd
(This is a new shipping option added for the holiday season-only)
- Media Mail & Parcel Select Ground: Order by December 15th
- (Only available for Book products)
Please note that our FREE standard shipping rate is via USPS Media Mail, and can take up to nine (9) days or longer to deliver, and can only be selected for book products. We strongly encourage you to use our First Class or Priority Shipping options if you would like book orders to arrive sooner.